Privacy Notice

Introduction

Admiralbet operates online gambling services including casino, sportsbook, and related applications. This Privacy Notice explains how Admiralbet collects, stores, uses and protects Personal Information in connection with Admiralbet’s services and your rights regarding your data. The Admiralbet Group refers to the entities that operate the Services and provide support functions. We are committed to complying with applicable data protection laws and to safeguarding your privacy.

Information We Collect

We collect two categories of information: Personal Information and Non-Personal Information. Personal Information is information that identifies you or could identify you. Non-Personal Information is information that does not identify you on its own but may be linked to Personal Information.

• Personal Information
  • Registration details such as your name, date of birth, email address, postal address, country, username, and contact details; security credentials such as passwords.
  • Identity verification documents (e.g., government-issued ID) and address verification for compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements.
  • Payment details including card numbers (tokenized or last four digits) and bank account information for deposits, withdrawals, and refunds.
  • Communications you send us (support messages, chat transcripts, inquiries).
  • Other information you voluntarily provide in relation to the Services.
• Non-Personal Information
  • Technical information such as IP address, device identifiers, browser type, language preferences, time zone, operating system.
  • Usage information including game history, deposits, bets, session duration, and results.
  • Analytics and device information collected to monitor security and improve the Services, including geo-location data to meet regulatory requirements.
  • Anonymous or de-identified data; we may use or disclose aggregated data for any lawful purpose.

Minors

The Services are available to adults only. We do not knowingly collect Personal Information from individuals under 18 or the applicable legal age in their jurisdiction. If we become aware that a user is underage, we will restrict access and take steps to delete or anonymize the information as required by law and regulation.

How We Use Your Information

• To establish, administer, and supervise your Admiralbet account and to process bets and payments.
• To provide, operate, and maintain the Services and to deliver customer support and security measures.
• To communicate account activity, updates, and important notices; to respond to inquiries.
• To market Admiralbet products and services, including targeted promotions, where permitted by law; you may manage marketing preferences in your account.
• To conduct analytics, research, and development to improve and personalize the Services.
• To maintain a responsible gaming environment and to meet regulatory obligations related to age, AML and licensing.
• To authenticate, authorize, and identify users for access to features and to detect or prevent fraudulent or illegal activity.
• To comply with legal processes, regulatory requirements, and to enforce and protect Admiralbet’s rights and safety.

Marketing and Communications

We and our service providers may use Personal Information to send promotional materials about Admiralbet’s services via email, post, SMS, or other permitted channels. You can update marketing preferences in your account or contact us to opt out. Even if you opt out of marketing communications, we may continue to send service-related notices and updates.

With Whom We Share Information

Admiralbet does not sell Personal Information. We share Personal Information only as described below and as necessary to provide the Services and comply with legal obligations:

• Admiralbet Group entities and service providers that process Personal Information on our behalf (e.g., payment processors, identity verification, fraud prevention, hosting, analytics).
• Regulators, licensing authorities, and other government bodies as required by law or regulatory obligations.
• Auditors, consultants, and professional advisers.
• Advertising partners and marketing affiliates for promotional activities, subject to your preferences.
• Other parties as necessary in connection with corporate transactions, audits, or to protect Admiralbet’s rights and safety, all subject to appropriate confidentiality safeguards.

International Transfers

Personal Information may be transferred to, stored, or processed in countries outside your jurisdiction. We implement safeguards appropriate to the transfer, such as contractual clauses and other recognized mechanisms, to protect your data in transit and at rest. If you have concerns about cross-border transfers, contact us using the channels below.

Tracking Technologies and Cookies

We use cookies, web beacons, pixels, and similar technologies to collect information about device and usage. These technologies help operate the Services, improve performance, and tailor content. We categorize cookies as strictly necessary, analytical/performance, functionality, and targeting/advertising. You may manage or disable cookies through your browser settings, though some features may not function properly if cookies are disabled. We also use similar technologies for security and analytics purposes.

Third-Party Websites and Services

This Privacy Notice covers Admiralbet’s Services only. We are not responsible for the privacy practices of third-party sites or services that you may access through our Services. Review their privacy policies before providing information.

Retention of Personal Information

We retain Personal Information for as long as necessary to provide the Services and to comply with legal and regulatory obligations, including gambling, KYC, AML, and statute-based record keeping. We may retain data longer for legitimate interests, such as fraud prevention. If you request deletion, we will assess the request in light of applicable law and regulatory requirements and respond within a reasonable timeframe.

Your Rights

You may, subject to applicable law and regulatory obligations, exercise the following rights: access to your Personal Information; rectification of inaccuracies; deletion or erasure where permitted; restriction or objection to processing; data portability where feasible; and information about automated decision-making where applicable. Some rights may be limited by regulatory requirements or contract obligations. We will respond within applicable time limits and provide any required assistance to exercise these rights.

Security of Your Information

Admiralbet employs reasonable and proportionate technical and organizational safeguards to protect Personal Information. These measures include encryption of data in transit and at rest where feasible, access controls, authentication, monitoring, regular security assessments, and incident response planning. No security system is absolute; we implement measures to reduce risk and to respond to security incidents promptly.

Changes to this Privacy Notice

We may update this Privacy Notice from time to time. Substantial changes will be communicated within the Services and by email when applicable. The last revised date will be displayed within the Services. Continued use after changes constitutes acceptance of the updated notice.

How to Contact Us

If you have questions about this Privacy Notice or our data practices, contact Admiralbet via the in-Site chat facility or by email at [email protected]. You may also write to our Data Protection Officer at the address on file or file a privacy complaint with the relevant supervisory authority in your jurisdiction where applicable.